Imagine is a Strategy, Planning and Conceptualisation think tank and consultancy, designed to identify transformation quick wins as well as long term opportunities.

Using proven and widely adopted tools such as the TMF (TM Forum) “Digital Maturity Model (DMM), GDX works with customers to assess ‘As Is’ and ‘To be’ states of the business, and develops an incremental, measurable roadmap to full digital maturity.

Our DMM assessment defines a customised digital transformation plan that prepares companies to compete and grow in a digitally disrupted market

Our certified Digital Maturity Practitioners will help navigate the complexities of a digital transformation journey.

How can operators accelerate product innovation, and make these innovations available to their customers, and combine the new services with traditional, core services?

SDN / NFV Network migration, service virtualisation, process automation and interoperability are critical capabilities to compete effectively in a digitally enabled market.

We also work with our clients in a virtual CIO/CTO role to guide thinking and provide decision support on

OUR STRATEGIC SERVICES

Imagine is the foundation phase for any business embarking on their digital transformation journey.

To help navigate the complexities of a digital transformation journey, GDX has certified Digital Maturity Practitioners that assess current maturity levels, identify where improvement is needed and where investment is required.

We use a proven method, developed by contributors across the communications industry and endorsed by standards body TMForum which looks at 179+ criteria across 5 business capability dimensions that craft a definitive path to Digital maturity and readiness that’s not only practical in that it takes existing assets and systems into account, its measurable too in terms of timelines and progress towards a higher percentage maturity.

By assessing the following five business dimensions, GDX creates an integrated digital transformation plan that prepares companies to compete and grow in a digitally disrupted market

Customer

Providing an experience where customers view the organization as their digital partner using their preferred channels of interaction to control their connected future on and offline.

STRATEGY

Focuses on how the business transforms or operates to increase its competitive advantage through digital initiatives; it is embedded within the overall business strategy.

TECHNOLOGY

Underpins the success of digital strategy by helping to create, process, store, secure and exchange data to meet the needs of customers at low cost and low overheads.

OPERATIONS

Executing and evolving processes and tasks by utilizing digital technologies to drive strategic management and enhance business efficiency and effectiveness.

CULTURE & PEOPLE

Defining and developing an organizational culture with governance and talent processes to support progress along the digital maturity curve and the flexibility to achieve its growth and innovation objectives.

Collaborating with people across the organization, GDX assesses the company’s maturity in each of these areas and identifies where transformation will have the greatest impact. The model has the flexibility to account for variations in visions, strategies and business imperatives, allowing customers to baseline existing digital maturity capabilities and create a ‘go to’ target level of digital maturity.

Examples of downstream projects from a DMM analysis:

GDX Site Icon Cultural / organisational: Up-skilling & Training: SDN/NFV, Network Functions, LSO.

GDX Site Icon Operational: Process automation, inter-carrier interoperability and standards compliance.

GDX Site Icon Technology: Cloud mediation (hybrid, on-premise, multi-cloud), IoT, 5G network slicing, Network virtualisation (SDN/NFV), service orchestration, Intent based services (SD-WAN).

GDX Site Icon Customer Engagement: Personalized CX, Omnichannel self-service portal, user-driven feasibility checks and ordering, on-demand service turn up.

SDN / NFV Network migration, service virtualisation, process automation and interoperability are critical capabilities to compete effectively in a digitally enabled market.

GDX assesses current-state / legacy networks and service delivery operations to deliver solutions in the areas of:

GDX Site Icon SDN/ NFV network architecture and implementations (Centralised and Intelligent Edge)

GDX Site Icon Orchestrator architecture- multi-platform

GDX Site Icon VNF onboarding and lifecycle management platforms

GDX Site Icon Inter-Carrier service ordering and commercial clearing (Blockchain)

GDX Site Icon vCPE and/ or X86 based thin CPE migration

GDX Site Icon SD-WAN selection, integration, service automation and MEF 3.0 compliance/certification

GDX Site Icon Service Orchestration- Single domain and inter-carrier orchestration, leveraging open standards such as ONAP and MEF LSO

GDX Site Icon Feasibility Checks, product catalogue and (CPQ) Configure, Price, Quote automation

GDX Site Icon Open API frameworks, product encoding and information models ( Netconf, TOSCA, Yang etc)

GDX Site Icon Containerisation and storage: VMware / Openstack, Containers: Kubernetes/ Docker

GDX Site Icon Self-Serve customer portals with Zero-touch provisioning

GDX Site Icon Bandwidth on Demand, Proactive assurance and performance reporting

GDX Site Icon Operating model for virtualisation and inter-carrier automation

We work with our clients in a virtual CIO/CTO role to guide thinking and provide decision support on Digital Transformation Strategy, Operations, Customer Centricity, Product Management and Digital migrations- all important elements to be considered when becoming a digital service provider

Typical areas we consult on are:

GDX Site Icon Advisory role in DX, Technology Strategy, Product Development, Service Operations, and Customer Experience.

GDX Site Icon Manage PoC/Pilot process for transformation projects.

GDX Site Icon Technical due diligence support for merger and acquisition targets.

GDX Site Icon Gap analysis and DX training for up-skilling of personnel where needed, assistance with defining job definitions role with HR/Recruiting to help drive the up-skills process.

GDX Site Icon Provide RFx guidance, criteria setting, evaluation for technology procurement (products, services) across the portfolio.

Architecture and realisation of software-defined infrastructure using a standards- and models-based approach to create NFV and intra/inter-carrier service automation.

GDX architects and implements the necessary infrastructure from an OSS (north-south) and East-West perspective while  integrating existing BSS/OSS assets. This allows for evolutionary, rather than revolutionary adoption.

GDX Site Icon SDN/ NFV network architecture and implementations (Centralised and Intelligent Edge)

GDX Site Icon Orchestrator architecture- multi-platform

GDX Site Icon VNF onboarding and lifecycle management platforms

GDX Site Icon vCPE and/ or X86 based thin CPE migration

GDX Site Icon SD-WAN selection, integration, service automation and MEF 3.0 compliance/certification

GDX Site Icon Service Orchestration- Single domain and inter-carrier orchestration, leveraging open standards such as ONAP and MEF LSO

GDX Site Icon Open API frameworks, product encoding and information models ( Netconf, TOSCA, Yang etc)

GDX Site Icon Containerisation and storage: VMware / Openstack, Containers: Kubernetes/ Docker

GDX Site Icon Operating model for virtualisation and inter-carrier automation

OTHER SERVICES

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BUILD

Learn more about how we can help you realise network transformation.

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RUN

Learn more about our operational support services.