Johannesburg, South Africa – March 1, 2019 — Global Digital Transformation (GDX) PTY, an emerging Digital Transformation consultancy has launched, commencing with operations in South Africa, North America and Europe.
In a disrupted world Telcos need to find smarter ways to serve their customers as collapsing barriers to entry fundamentally change the rules of the game. Content providers, Cloud Service Providers and Traditional fixed and mobile Network Operators are increasingly competing for the same business in an ‘As a Service’ market. Historic positions of strength have eroded as traditional markets open to a wide array of alternatives, while disruptions in the value chain challenge growth across many communication companies. Resource intensive operating models are outdated and organisations that don’t respond, battle to compete with automated, subscription based digital services.
Customer loyalty is giving way to customer centricity, service performance and efficiency that leverages AI, Machine Learning, Closed Loop Assurance and ZTP to enhance customer experience. While these changes are disruptive and challenging, they also transform operations and propel growth beyond historic levels for those business that embrace the industry 4.0 era and actively seek digital maturity
“Global Digital Transformation – GDX – was founded to help our clients directly address the new challenges the industry faces through our work in areas such as Digital Transformation, Virtual CIO/Strategy services, Customer Experience, and the actual delivery of the systems required to run your operation”, said Janine Rebelo, Founder and Managing Director of GDX.
GDX offers services that incorporate the TMF Digital Maturity Model, working to assess current and future states of the business and a plan to bridge the gap with Digital Transformation Advisory Services. GDX also works with clients in a virtual CIO/CTO role to provide operations, product management guidance and strategy, along with specific tactical activities to enable companies to “digitize” their business.
GDX’ deep industry experience at both the analysis and discovery aspect of what their clients need, helps to realise the systems to support that digital transformation strategy. With the “triple threat” of Strategy, Architecture and Realisation capabilities across our talented professionals, GDX provides their clients with the full spectrum of support.
GDX is an emerging consultancy in the areas of Digital Transformation and SDN/NFV realization. The company, with operations in South Africa, Europe, and North America, provides specialized expertise to develop solutions that help our clients transform their businesses.
For GDX media inquiries, or further information about GDX, please contact: Global Digital Transformation (PTY) Ltd. at Info@gdxnetwork.com